WHAT OUR CLIENTS SAY
Patricia Hagan, Deputy Chief Executive
THE BRITISH ASSOCIATION OF UROLOGICAL SURGEONS (BAUS)
“From an IT point of view, we’re a small team at BAUS so we have to integrate with other systems. LightMedia’s willingness to meet with these suppliers, their pragmatism and unfailingly helpful tone has been wonderful. I feel they take a pride in the website in the same way that we do so it feels like a real working partnership.
The website went live on schedule ready for the BAUS Annual Meeting in Manchester. It was on budget and received great feedback from both Association members and the public.
It’s been such a great project to work on and they are a wonderful company to deal with. We felt they knew about our project intimately and the promptness with which they dealt with everything – and continue to deal with – is enormously impressive.
We’ve recommended them to several other organisations as a result. My Chief Executive said of LightMedia, ‘If you could bottle it and more people could have it, it would be marvellous’.”
Helen Roberts, Secretariat
THE BRITISH SOCIETY FOR SURGERY OF THE HAND (BSSH)
“Nothing has been too much trouble for Tony and his team. They made the process extremely straightforward. They were flexible, had good ideas and were always available to ask questions. We set a timetable we could all adhere to and LightMedia delivered absolutely everything on time. It could not have been easier.
We’re very pleased with the functionality as well as the look and feel of the website. We can change the basic ourselves with ease and any odd thing that might need tweaking that we can’t manage, they are happy to do.
I’ve been doing this job for quite some time and I’ve learnt that people are very quick to tell you when things don’t go well. I’m delighted to say we’ve had no criticism. All the feedback has been positive; the surgeons are delighted with the outcome, the viewing hits have increased per month and analytics have shown that the Patients’ Conditions area is hugely popular. We are so pleased and have enjoyed working with LightMedia throughout the whole process.”
Sarah Durham, Senior Administrator
BRITISH ASSOCIATION OF ORAL & MAXILLOFACIAL SURGEONS (BAOMS)
“LightMedia provided a relaxed but focussed and professional approach to our surgical specialty's web redevelopment project.
A series of structured web based meetings allowed our small in-house team to liaise effectively and work towards the best website solutions for our membership, as well as enhancing the information we provide to other health professionals and the general public. We are very pleased with the outcome and feedback on the new website has been universally enthusiastic.
I would not hesitate to recommend LightMedia based on our experience.”